Consumer Protection-Asst. Manager

at  Dimensions HRD Consultants

Job Description-

DOMAIN EXPERIENCE

Responsibilities: (Implementation/Compliance, Detection and Investigation)

TECHNICAL EXPERIENCE

• Strong knowledge of the retail products life cycle, industry trends on consumer protection tools/solutions
• Understanding of consumer protection management and governance frameworks, strong knowledge of business and market practices and protocols, and in-depth knowledge and expertise of the Bank’s operations, including IT practices.
• Ensure efficient use of limited resources. and oversee teams of consumer protection support staff and analysts and ensure efficient time utilization.
• Provide training to reporting staff and analysts and consumer awareness programs and conduct customer satisfaction surveys
• Attention to detail and ability to analyze large amounts of information
• Strong problem solving and analytical skills
• Excellent communications (oral and written), interpersonal / business partnering, and organizational skills
• Proficient with MS applications.
  Job Type: Full Time
  Industry: Banking
  Functional Area: IT & Information Security
  Role: Consumer Protection (Compliance)
  Experience: 9-12 Years
  Budget: Not Disclosed by Recruiter
  Education: MBA
  UG: Any

Developing, monitoring and tracking adherence to CBUAE Consumer Protection Regulation and Standards. This role would encompass ongoing coordination and follow-up regarding changes in System, Policies, SOPs and management frameworks across all business segments and channels