Contract and Compliance Officer

at  RAC

Contract and Compliance Officer
As part of the RAC Roadside and Operations Support team, the M&HS Contract & Compliance Officer plays a crucial role helping us keep on top of all contracts across Motor and Home Services business ensuring a high standard of compliance and performance across contractual agreements in line with business requirements.

WHAT ARE WE LOOKING FOR IN YOU?

In addition to demonstrating our values and behaviours with passion, to be successful in this role you will have:

• A strong understanding of operations within a contractor model
• Proven interpersonal relations, demonstrated in liaising and building rapport with stakeholders
• Demonstrated evidence of being a team player in a fast paced, dynamic, multi tasked environment
• Excellent communication skills both written and verbally including a high level of attention to detail
• The ability to work under pressure and meet set deadlines
• Flexibility to travel to various sites when required
• Previous experience in a contract administration environment will be highly regarded
• Practical experience in Microsoft Office and general system applications

We are looking for a self-starter who will thrive in a culture of continuous improvement.

WHAT WILL YOU BE DOING?

• Strong relationship management with key stakeholders
• Supporting the administration of supplier contracts within the M&HS business.
• Administering contract and supplier management systems, including uploading of data and documents, managing the ongoing maintenance of users, data, and updates.
• Coordinating and preparing compliance responses for the M&HS business within required timelines, in accordance with RAC processes and procedures.
• Conducting testing and supporting internal reviews of compliance activities, aligned to the M&HS (QRC) Framework.
• Contributing to quality management activities and process improvements initiatives across M&HS.
• Coordinating reporting of updates on initiatives and projects related to the M&HS business.

In addition to demonstrating our values and behaviours with passion, to be successful in this role you will have:

• A strong understanding of operations within a contractor model
• Proven interpersonal relations, demonstrated in liaising and building rapport with stakeholders
• Demonstrated evidence of being a team player in a fast paced, dynamic, multi tasked environment
• Excellent communication skills both written and verbally including a high level of attention to detail
• The ability to work under pressure and meet set deadlines
• Flexibility to travel to various sites when required
• Previous experience in a contract administration environment will be highly regarded
• Practical experience in Microsoft Office and general system application