Contract First Line Support Engineer

at  Spectrum IT

JOB DESCRIPTION

Title: Contract 1st Line Support Engineer
Office Location: Kettering (Monday to Friday - 09:00-17:00)
Duration: 1 month (with potential for rolling monthly extensions)
Contract Type: Inside IR35

ESSENTIAL SKILLS & EXPERIENCE:

• Proven experience in a service desk BAU environment
• Windows and Mac operating systems
• Strong troubleshooting and problem-solving skills.
• Ability to work both independently and as part of a team.
• Excellent communication, customer service and interpersonal skills.
• Previous experience in a similar role.
  If you are suitable and interested in this opportunity, then please apply or send your CV directly to philipmeehan@spectrumit.co.uk
  Spectrum IT Recruitment (South) Limited is acting as an Employment Business in relation to this vacancy

• Provide BAU IT support for Kettering warehouse, London office, and remote users.
• Triage, diagnosis, & support service desk support calls
• Adhere to existing and new IT services policies and procedures.
• Provide end user support across multiple devices, including, but not limited to
• Windows 10/11 configuration and support
• MacOs configuration and support
• Active Directory & Group Policy
• Office 365, Azure or SharePoint adminsitration is desirable but not essential.
• Installation of authorised software to end user devices.
• Hardware and user onboarding, off-boarding and de-provisioning.