Contract Manager

at  Rogers Communications

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!
The Rogers Communications Contract Management team is looking for a dynamic bilingual individual to join our team of contract professionals that support contracting for our business customers and subcontractors. Reporting to the Director of Contracts & Deal Governance, the Contracts Manager will be responsible to support Rogers For Business’ Sales contractual activities at various steps of the sales process. Such contract support will include both customer contracts and vendor contracts, with a specific focus on complex accounts and contracts.

• Work with product, sales solutions and legal teams to help draft and negotiate various complex transactions involving Rogers’ business customers and subcontractors
• Recommend optimal contractual strategy and negotiation approach for complex deals
• Act as a liaison and focal point between legal and business teams to ensure risks identified by legal are understood, dispositioned and/or approved adequately by the business leadership
• Participate actively in contract related discussions with Customers and Vendors by explaining Rogers contractual terms, relaying internally Customer’s or Vendor’s legitimate concerns and making recommendations to leadership/relevant approvers of potential way forward with the best risk/opportunity balance
• In collaboration with other departments, Create customer-facing and subcontractor-facing Statement Of Works (SOW) for third party resale solutions to ensure scope, deliverables and pricing are well understood and consistent between the vendors and the customer SOWs
• Draft, with input from Product and Legal teams, agreement templates for new product launches
• Review RFPs and assist Bid Management team and Sales RFP’s evaluation and response
• Working with internal Rogers’ teams to ensure that all contractual deliverables are understood
• Proactively identify process or other improvement opportunities and be a change management champion as it relates to the Contracting strategy and practices of Rogers
• Develop and build trusted relationships with internal and external clients, legal teams, vendor management offices and other key stakeholders
• Develop KPI’s to measure contract performance and compliance
• Provide reporting and presentations to senior management on contract performance status and related issues
• Track and prioritize the escalation and resolution of all contract related risks and issues in a timely manner
• Assist with special projects as requested