Contract Specialist for an Immigration law firm ( LATAM /Spa-Eng)

at  Lisinski Law Firm

Our immigration law firm is currently seeking a Contract Specialist who is detail-oriented and highly motivated to help us sign up new clients and set up their cases within our case management system.
Contract Specialists are responsible for explaining contract details to clients ready to start a case
with the Firm. They create the initial contract for our clients and send all documents
required for signature to initiate a case.

Responsibilities

• Call the clients to start the legal process
• Complete invoices and next-step walkthroughs with new clients.
• Explain the contract and other documents related to the case
• Activate the workflows in the case management system for other areas to start working on the case
• Answer any initial questions that clients might have
• Schedule client appointments with additional departments

Qualifications and Requirements

• Excellent verbal and written communication skills
• World-class customer service skills
• Positive attitude
• Proven ability to meet deadlines and time manage themselves and others
• Impeccable organizational skills and attention to detail
• Strong analytical and problem-solving skills
• Enjoy working in a fast-paced, results-driven environment
• Proficient with Microsoft Office Suite or related software
• Bilingual (Spanish-English)

This position is full-time, with a thorough training period. There is no end date to this position, and we love having team members who want to learn and grow within our organization.
Note:
The schedule for this position is Monday through Saturday, with a window time of 12 pm - 10 pm EST, and Saturday: 9 AM - 5 PM EST. The candidate must be available 100% of the time during the defined schedule window, which will be determined in the final stage of the hiring process.
40 hours per week, 5 days a week, 8-hour shift.
Pay rate: $6/hr
We offer more than just an opportunity to make a difference. At this Firm we care about our team members, work hard to provide a great culture, and keep our whole firm connected so that we remain close, even if separated by distance. And we have FUN while changing LIVES. Grow with us

• Call the clients to start the legal process
• Complete invoices and next-step walkthroughs with new clients.
• Explain the contract and other documents related to the case
• Activate the workflows in the case management system for other areas to start working on the case
• Answer any initial questions that clients might have
• Schedule client appointments with additional department