Controller

at  FirstService Residential

JOB OVERVIEW:

The Controller will lead the accounting organization for MarWest Commercial, a division of FirstService Residential.
The Controller is a key leader who works closely with the President and Director of Financial Operations. The Controller partners with department leaders, property managers, and the support team to promote client retention, build healthy relationships internally and externally, improve processes, provide training, reduce liability, and enhance overall operations within the accounting department of MarWest Commercial.
The ideal candidate should possess strong leadership experience, project management skills, and technical accounting expertise, with a proven ability to collaborate with various departments, and drive process improvements within the accounting department.

EDUCATION & EXPERIENCE

• Experience supervising a high-volume transaction processing organization is desired.
• 5+ years of experience leading team members accountable for responsibilities similar to those required for this position. Must have strong leadership skills including the ability to effectively and respectfully address performance concerns and create a culture of strong accountability and performance.
• 5+ years of technical accounting experience including accrual-based experience.
• Ability to manage multiple projects simultaneously and steer the direction and team toward improving current processes and protocols.
• College degree in business management or equivalent related experience.

KNOWLEDGE, SKILLS & PROFICIENCIES

• Hold oneself and the team accountable for delivering on business goals.
• Demonstrate and model company values with internal and external customers.
• Show awareness of factors affecting employee retention and morale; lead in developing strategies to ensure employee engagement and retention, including creating growth plans for accounting team members.
• Exhibit excellent relationship skills with external and internal clients; be persuasive and patient, listen well, and address concerns with colleagues in a straightforward, open, honest, and respectful manner.
• Ability to work well under pressure and meet deadlines; committed to getting the job done.
• Prioritize effectively and use sound judgment and decision-making.
• Be creative, take initiative, and self-assign ownership.
• Identify, manage, and mitigate risks.
• Strong knowledge of Microsoft Applications, especially Word and Excel, including complex Excel functions (e.g., pivot tables, VLOOKUPs).
• Possess excellent oral presentation and written communication skills.
• Proficient in English.

PHYSICAL REQUIREMENTS / WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard, and sorting.
• Must be able to move around the office, using office equipment, connecting with associates, etc.
• Talking and hearing occur continuously in this position.
• Hours over and above 40 will occur.

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california

DISCLAIMER

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.
All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

OTHER DUTIES

• Play a crucial role in the ongoing business transformation by ensuring the implementation and utilization of best-in-class processes and tools.
• Provide generalized and ad-hoc training to Property Managers as needed.
• Use independent judgment to resolve issues and provide guidance to team members. Ensure that consistent policies and practices are being followed.
• Prepare and maintain procedures for specific job duties.
• Liaison with IT and other departments on various projects, impacting the organization including future migration from Jenark to a new platform.
• Drive the recruiting, hiring, and separation of personnel.
• Participate in special projects as needed & other duties as assigned.

ADDITIONAL DUTIES & RESPONSIBILITIES

• Conduct business at all times with the highest standards of personal, professional and ethical conduct.
• Perform or assist with any operations as required to maintain workflow and to meet schedules.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift 25lbs.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard, and sorting.
• Must be able to move around the office, using office equipment, connecting with associates, etc.
• Talking and hearing occur continuously in this position.
• Hours over and above 40 will occur