Controls Service Technician

at  Net Recruit

YOUR COMPANY:

An excellent opportunity has become available within a manufacturing business located in the Basingstoke area for an experienced Service Technician to join their team, operating in the region. This exciting opportunity is perfect a motivated technician looking to progress their career forwards and to gain valuable knowledge and experience of the manufacturing industry from within a leading and highly successful business.
The organisation has decades of experience within their sector, enabling them to lead the market and build the business up across the globe, meeting the needs of hundreds of customers internationally. This role will be key in maintaining their excellent customer relations, to provide ongoing support and maintenance at the customer sites when needed and which in the long term will ensure client satisfaction and repeat business for years to come.

• Providing electrical and mechanical repairs and services to Controls platforms covering the product portfolio.
• Attending clients’ sites to perform preventative maintenance and carry out commissioning on Controls equipment.
• Maintaining communications with customers and others as seen necessary in a professional manner, in both verbal and written forms.
• Consulting with the technical or office-based personnel to achieve a clear understanding of specific job requirements.
• Liaising with the business coordinators to ensure that all services under contract are completed within the correct timeframe.
• Communicating with customers to ensure that work conducted is with their approval.
• Requesting additional parts on time to enable a proper timely workflow and minimise delays.
• Informing the coordinators of any completed work or delay in works in a timely manner to enable the allocation of the next job avoiding any lost time.