Why Novant Health?

• Come join a remarkable team where quality care meets quality service, in every dimension, every time. Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities to advance to other roles and responsibilities!
• 8 Magnet Designated Hospitals
• LeapFrog Grade “A” Ratings at Novant Health facilities
• Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

About the Job
Location: New Hanover Regional Medical Center
Department: Au Bon Pain
Full Time Equivalent: FTE: 1.000000
Work Type: 64 to 80 Hours Pay Period
Work Schedule: 8HR ROTATE - Rotating shifts
Exempt from Overtime: Exempt: No
Overview
Summary:
Works under the supervision of the Director of Food Services. Responsible for the supervision and outcomes of meal services at the coffee shop. Ensures compliance with county, state standards and accrediting agencies.
Responsibilities:
1. Coordinates the daily operation of coffee shop, all coffee shop employees, and all coffee shop services.
2. Interviews, selects, trains and orients new employees.
3. Monitors attendance and daily performance of assigned employees, maintains necessary documentation; counsels and disciplines as necessary.

1. Responsible for the overall staffing functions and programs including:

• Screening, hiring orientation and retraining of personnel.
• Evaluations, competency testing, performance reviews, job descriptions, work scheduling.
• Schedules staff and makes adjustments when needed to ensure high quality services and products.

1. Monitors sanitation and safety of work areas and equipment for compliance with health department regulations and fire codes.
2. Monitors adherence to department and Medical Center policies and procedures.
3. Monitors department operations on weekends and holidays.
4. Assist with budgeting and taking inventory of supplies, equipment, and personnel in assigned areas.
5. Purchase or requisition necessary items in sufficient amounts to complete tasks appropriately.
6. Monitors the accurate preparation and delivery of coffee shop services including meals, snacks and vending.
7. Maintains and promotes customer satisfaction and positive interpersonal relations with all team members.
8. Maintains and adjusts personal schedule to enhance team performance.
   Qualifications
   Credentials:
   Education:

Essential:

• High School Diploma

Other information:
Experience: Two years of supervisory food service experience, preferably in a health care setting. Demonstrates standards of performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.
Performs other duties as assigned.
Individual will possess commensurate combination of education, experience and qualifications.
Other Information
This position description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications which may be required of the employee assigned to the position. Depending on the location of the job, duties may vary. Receipt of the job description does not imply nor create a promise of employment, nor an employment contract of any kind; my employment with the Company is at will.

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters teamwork, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of “First Do No Harm”.

JoinTeamAubergine #NovantHealth. Let Novant Health be the destination for your professional growth

• Screening, hiring orientation and retraining of personnel.
• Evaluations, competency testing, performance reviews, job descriptions, work scheduling.
• Schedules staff and makes adjustments when needed to ensure high quality services and products