Coordinator – Employee Relations

at  Spring Independent School District

Days per year: 226
Min: $57,101
Mid: $68,797
JOB TITLE: Coordinator – Employee Relations
REPORTS TO: Director – Employee Relations
WAGE/HOUR STATUS: Exempt

QUALIFICATIONS:

Required:

• Bachelor’s Degree from an accredited college or university
• 3 years in Human Resources, legal, school administration or job related experience
• 2 years Investigative experience

Preferred:

• 5 years investigative experience: public education in administration, investigatory, dispute resolution or human resources
• Ability to speak, read, and write proficiently in Spanish

SPECIAL KNOWLEDGE/SKILLS:

• Knowledge of the techniques, methods and procedures used in gathering information and evidence, and conducting investigations.
• Working knowledge of Microsoft Office Professional and Google Apps
• Intermediate knowledge in creating spreadsheets, pivot tables and analyzing data.
• Office equipment (e.g. computer, copier)
• Excellent organization, problem solving, communication, and overall interpersonal skills.
• Ability to respond promptly and accurately to customer complaints and/or concerns.
• Knowledge of federal, state, and local laws, ordinances, and policies, including school district policies, Title IX of the Education Amendments of 1972, Texas Educator Code of Ethics, Texas Education Code, and Texas Administrative Code.
• Ability to demonstrate a strategic, consultative approach to resolving human resources related concerns and assist in mediating minor disagreements.

PRIMARY PURPOSE:

The Coordinator - Employee Relations is responsible for a broad range of professional employee relations activities including but not limited to: reviewing investigations submitted by campuses/departments, conducting investigations of alleged misconduct and Title IX complaints, conflict resolution, policy interpretation, the preparation and delivery of related summary reports and recommendations, assisting with exit interviews, leading investigation and documentation training to administrators in the District, represent the District in unemployment hearings as assigned, and serving as a resource to Human Resource Service administrators as well as district administrators regarding various employee relations matters.
All employees are expected to act with integrity, support organizational goals, communicate in a clear and respectful manner, championing the needs of our students and drive continuous improvement.

MAJOR RESPONSIBILITIES AND DUTIES:

• Investigate and assist in responding to concerns related to Title IX, employee misconduct, employee performance concerns, Board policy violations, violations of the Code of Ethics and Principles of Professional Conduct, and other violations of law directly related to the employee/employer relationship.
• Ensure accuracy and fidelity of all investigations submitted to Human Resource Services. This includes amending investigations based on evidence presented and preparing outcomes dispositions.
• Assist in the process of interviewing victims, informants, witnesses, suspects, and prepare memoranda of interviews of fact and detailed reports of investigation.
• Investigate and gather information needed for processing employee grievances and OCR complaints.
• Investigate and respond to claims for unemployment compensation as designated.
• Communicate with employees to learn their concerns, identity the source of issues or misunderstandings, and counseling employees and resolving their issues.
• Assist the Employee Relations Director in the delivery of training related to employee relations and professional standards and developing and implementing employee relations best practices and programs.
• Safeguarding sensitive and confidential information from intentional or unintentional disclosure.
• Identify and participate in professional development to foster continuous growth.
• Conduct exit and stay interviews as assigned, collating and analyzing employee feedback on a regular basis to generate more positive outcomes.
• Assist with employee orientation and training.
• Organizing and updating employee relations files.
• Maintain strict confidentiality throughout conversations and investigations; exercise sound judgment in handling or working with confidential data and situations.
• Performs all other duties as assigned.