Coordonnateur(trice) Talent et Culture / People and Culture Coordinator

at  Four Seasons

ABOUT FOUR SEASONS:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

QUALIFICATIONS ET COMPÉTENCES SOUHAITÉES

• Diplôme universitaire ou collégial en gestion des ressources humaines ou en gestion hôtelière ;
• Expérience antérieure d’un à deux ans dans un poste similaire préférée ;
• Anglais et français courants (écrits, parlés et lus) ;
• Solides compétences informatiques, y compris une connaissance pratique de MS Word, Excel, Publisher et Power Point, et des systèmes SIRH ;
• Haut niveau de professionnalisme et d’intégrité tout en préservant la confidentialité du bureau;
• Attention au détail et capacité à effectuer plusieurs tâches dans un environnement dynamique;
• Intérêt et aptitude à offrir un service hors pair à nos clients internes ;
• Faire preuve de créativité afin d’innover.

*DUE TO LOCAL LAWS, WE PRIORITIZE APPLICANTS WHO HAVE PERMISSION TO WORK IN CANADA, AND ARE FLUENT IN ENGLISH AND FRENCH, BOTH ORALLY AND IN WRITING.

The Four Seasons Hotel Montreal is looking for someone who shares our passion for excellence and seeks to create a memorable experience for our employees and guests. We are looking for a person who has a strong work ethic, a high level of integrity, a concern for quality, a cultural sensitivity and a sense of customer service.

JOB SUMMARY

The People and Culture Coordinator is an integral part of the People and Culture department. From the recruitment and selection process to orientation, training, benefits administration, communication and general employee relations, the People & Culture office serves all employees. The People & Culture Coordinator is the first friendly face that employees and candidates meet when they enter the office. He/she handles every task with integrity and confidentiality. This highly visible role also provides administrative support to the People and Culture team.

DESIRED QUALIFICATIONS AND SKILLS

• University or College degree in either Human Resources or Hospitality Management;
• Previous experience of one to two years in a similar position preferred;
• Fluent English and French (written, spoken and reading);
• Strong computer skills, including working knowledge of MS Word, Excel, Publisher and Power Point, and HRIS systems;
• High level of professionalism and integrity while maintaining office confidentiality;
• Attention to detail and ability to multi-task in a dynamic environment;
• Interest and ability to provide outstanding service to our internal customers;
• Demonstrate creativity in order to innovate.

CORE RESPONSIBILITIES

• Welcome and greet employees and candidates at the P&C reception and respond to inquiries both in person and on the phone in an efficient, courteous and professional manner;
• Coordinates all aspects of recruitment including job postings, job descriptions, interviews and job offers, tracking applicants and ensuring onboarding of new employees;
• Coordinate and administer all employee benefit plans;
• Coordinate and administer all employee retirement plans;
• Maintain and update information in computer systems;
• Responsible for internal posting and communication, i.e. career opportunities, social events, upcoming training, etc;
• Run reports, as required, from Workday;
• Maintain and update all employee files in Workday;
• Conduct regular audits to maintain accuracy of records;
• Coordinate Employee of the Month, Employee of the Year, Anniversary, and Birthday celebrations;
• Coordinate and assist with planning and execution of all employee relations events;
• Responsible for creating hiring documents, welcoming and integrating new employees
• Ensures the revision and updating of the employee handbook (Empact);
• Work harmoniously and professionally with co-workers and supervisors while maintaining the confidentiality of information in the department including conversations, personal information and medical files;
• Assist with New Hire Orientation (Embark);
• Perform any other related duties.

THE LIST OF TASKS SPECIFIED ABOVE IS NOT EXHAUSTIVE, THE FUNCTION WILL REQUIRE A CONSTANT ADAPTATION TO SITUATIONS OF HIGH ACTIVITY AND SPECIFIC MANAGEMENT OF CUSTOMER RELATIONS.

• Our organization is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of gender, ethnicity, religion, sexual orientation, age, disability or any other basis protected under provincial or federal laws.