Corporate Advisor

at  Saskatchewan Crop Insurance Corporation

QUALIFICATIONS:

To be successful you will need a certificate in Agriculture, Business or related post-secondary education with three years’ experience in agriculture client/customer relations. An equivalent combination of education and experience may be considered.

• Sound knowledge of Saskatchewan Agriculture production practices.
• Knowledge of emerging trends in agriculture and modern farming practices and crops in Saskatchewan, with the ability to relate to customers about their farm operations.
• Time management skills with the ability to work independently and meet deadlines.
• Public speaking and facilitation skills with the ability to conduct presentations to varying audiences while providing customer focused experience.
• Interpersonal skills with the ability to establish relationships with customers and staff to enable service excellence.
• An understanding of adult learning methods to facilitate successful program learning by customers and industry representatives.
• Verbal and written communication skills with the ability to explain detailed/complex program information as well as policies and procedures.
• Knowledge of and experience with computers, including Microsoft Word, Excel, Teams and Outlook, Customer Relations Management Systems, information databases and internet applications.
• Knowledge of farm tax and accounting principles as they apply to the AgriStability program is an asset.

• Reporting to the Team Manager, Corporate Advisors, this position is responsible for the preparation and delivery of SCIC program information and for one-on-one customer consultations, stakeholder relations, program education and outreach functions. This is a work from home position responsible for the following CSO region: Regina, Moose Jaw and Davidson, one of which will be assigned as the primary office/CSO. The successful candidate must live in or be willing to relocate to this region.
• Build relationships with representatives of industry, special interest groups, stakeholders and the public to anticipate evolving program requirements.
• Provide subject matter expertise to producers and SCIC staff on program issues, options and requirements.
• Identify opportunities for engagement with potential and current customers.
• Facilitate meetings with public and stakeholders (accountants, industry organizations).
• Represent SCIC at industry meetings, trade shows and one-on-one consultations.
• Effectively assist customers with technical program issues and resolve customer complaints.
• Provide awareness of Crop Insurance, AgriStability and Livestock Price Insurance Program (LPI) program deadlines, key points and potential issues in the Customer Service Offices.
• Advise customers on the selection of program features available and support customers with meeting submission deadlines.
• Support customers in obtaining data quality that meet program requirements.
• Act as a customer advocate with SCIC to troubleshoot and resolve issues.
• Provide Manager with updated and current information on issues, trends or occurrences that will impact SCIC customers and stakeholders to ensure proactive organizational response.
• Plan for and adapt to changing work requirements based on program deadlines.
• Travel throughout the assigned region conducting on farm visits is required on a regular basis.