Corporate Bank Service Officer

at  Deutsche Bank

REQUIREMENTS AND KEY COMPETENCIES

• Excellent Hungarian and English knowledge, spoken and written;
• University or college degree in Economics;
• 2-3 years banking experience (advantage);
• Advanced PC knowledge with MS office applications;
• Appropriate communication skills at all levels;
• Strong customer service orientation and advisory attitude;
• Outstanding organizational and time management skills, ability to plan and manage various tasks simultaneously;
• Positive, open-minded, team-player, high drive and energy, strives for the best results.

KEY RESPONSIBILITIES

• Gives adequate information about banking activity and cash management;
• Responds to telephone and e-mail queries, follows up client queries with the relevant administrative tasks;
• Performs regular service reviews;
• Builds relationships with our clients by listening and understanding their needs;
• Deals with customer complaints accurately and in a timely fashion;
• Supports new client adoption in close cooperation with the Bank’s network and in line with the internal and local regulations;
• Provides support to relationship managers in daily business;
• Remediation of client files in line with internal Anti Money Laundry policies and local regulations.

ROLE DETAILS

Location : Deutsche Bank office, Hold Utca 27
Hybrid working model : 3 days/office
Employment period : 1 year
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