Corporate Experience Administrator

at  Harris Computer Systems

Corporate Experience Administrator
Respect of the Individual. Communicate & Share Knowledge. Accountability, Responsibility, Ownership. Discipline Unwavering & Relentless Focus. Understanding Learning. Solutions Not Problems. Bad News Does Not Get Better with Time. Understand Reality, Make Difficult Decisions. Empowerment at the Point of Contact. Dream Realization.
Integrated with the Corporate Human Resources team, this role serves as an experience ambassador exuding warmth, professionalism and environmental awareness. Working on-site full time at our Harris head office as a primary point of communication, our Corporate Experience Administrator welcomes employees, clients and candidates while building long-term relationships.
Clear communication and high attention to detail combined with a commitment to confidentially are critical in supporting key administrative needs. The successful candidate will get excited about problem solving, have a large appetite for learning, embrace accountability, and take pride in consistently delivering a high standard of work. Providing assistance in the organization’s overall workflow, a commitment to effective use of time and resources will ensure they deliver value while supporting the organization on all levels (co-op to senior executives).

Core Competencies

• Customer Service and Experience Focus
• Communication
• Detail Orientation
• Team Collaboration
• Quality Orientation
• Problem Solving
• Organizing and Prioritizing
• Accountability and Dependability
• Ethics and Integrity

Accountabilities

• Maintain energetic, approachable demeanor, demonstrating Harris values when collaborating internally and externally.
• Answer telephone and electronic inquiries, relay telephone calls and messages.
• Answer questions as knowledge permits; assist or refer visitors and callers.
• Maintain computerized information filing systems. Receive packages, generate detailed tracking records as needed.
• Carefully process incoming and outgoing mail; prioritizing materials for action with attention to confidentiality and time-sensitivity.
• Ensure security, timely distribution and processing cheques, deposits, legal documents, payroll items, expense reports and travel booking.
• Escalate contract, legal and business matters promptly, relaying necessary information to leadership for direction and follow-up.
• Input requisitions into appropriate expense site and monitors payments.
• Follow and evaluate office procedures, updating office manual as necessary
• Ensure meeting rooms, common areas, pantries, and collaborative spaces are always up to standard, including proper setup, functionality of equipment, and stocked supply inventory.
• Schedule, set-up and book meetings, including ordering lunch; providing necessary materials for scheduled meetings as assigned.
• Order department supplies, materials, and equipment; ensure requisitions are appropriately authorized.
• Request building, equipment and housekeeping services as needed. Produce temporary signage and maintain accurate records of service requests and status.
• Prepare materials for new employee orientations, and other employee communications, as assigned.
• Organize employee events and conferences.
• Create surveys, compile data, statistics and other HR information as well as conduct research.
• Record and prepare minutes of meetings for HR team weekly sessions.
• Assist with additional candidate and employee experience items specific to recruiting, onboarding, brand awareness and teambuilding as assigned.
• Proofread, edit, draft communication, correspondence, reports as needed.

Requirements

• Education and Experience
• Completion of a university degree or college diploma (Human Resources or Business preferred).
• Minimum of one year experience in a high paced office environment.
• Minimum of two year’s combined experience in human resources and administrative support.
• Technology
• Proficient with Microsoft Windows, Microsoft Office, and Windows programs WORD and EXCEL.
• Experience with Human Resources Information System or Applicant Tracking System is an asset.
• Communication
• Exceptional English communication skills orally and in writing. Proficiency in second language is an asset (French, German, Spanish).
• Ability to maintain and preserve strict confidentiality, exercise discretion and excellent judgement.

Please refer the Job description for details