Corporate Hospitality Assistant

at  Mitie

We are currently seeking a dedicated and detail-oriented Hospitality Assistant to join our team.
As a corporate Hospitality Assistant, your main duties involve the preparation and maintenance of meeting rooms and cafe areas. This includes tasks such as setting up furniture, trolleys, and cleaning equipment, as well as ensuring adherence to health and safety standards. You will be responsible for serving refreshments to the meeting room. Daily cleaning of all catering areas is essential and you may also be required to undergo additional training which we will provide.
You will also be required to handle any phone calls and emails in a prompt, professional manner as well as sorting and distributing incoming mails and requests.
As a Corporate hospitality assistant, you will be in charge of some additional duties including receptionist duties, opening and closing the client suite, managing queries and messages from visitors, assisting with emergency evacuations.
Excellent customer service is crucial, and you will be expected to communicate regularly with customers, managers and your colleagues.
Previous catering/reception experience in a similar environment, basic Food Hygiene, and basic Health and Safety certificates are desirable. However, these certifications are not essential as comprehensive training will be provided. To perform the duties effectively, you should possess adequate numeracy, literacy, and communication skills.
A strong passion for delivering exceptional customer service is important, along with the ability to work well both independently and as part of a team. Adaptability, attention to detail, and the willingness to take on different tasks as needed are valued qualities. You should also demonstrate a hardworking and confident demeanor, along with excellent organizational skills and time management abilities.
Hours per week: 24
Working days: Tuesday, Wednesday, Thursday
Shift Hours: between 8am - 8p

Please refer the Job description for details