Correspondence Coordinator

at  Queensland Health

The role
As Correspondence Officer, you will provide high level analysis of all correspondence items and support and guide correspondence and brief writers across the Division. The position plays a pivotal role in the office of the Deputy Director-General in ensuring eHealth Queensland consistently exceeds the expectations of the department and Hospital and Health services through the delivery of high quality, timely and accurate correspondence.
Are you right for this role?

• Proven experience in managing high volumes of incoming and outgoing correspondence.
• Proven ability to interpret information provided by senior management on a wide range of issues and use this information to produce high quality correspondence responses.
• High level communication and interpersonal skills.
• Ability to work within well-defined guidelines to produce high quality correspondence.
• Proven experience in effectively negotiating with senior management to ensure timeframes are met.
• Ability to work autonomously and as a team member and prioritise work to achieve outcomes.
• Proven experience using a wide range of computer programs and applications and information management systems.
• Experience in identifying improvements and implementing changes which enhance service delivery.