Court Services Assistant

at  City of Garland

Why Team Garland?
At the City of Garland, we believe that a career in public service is not just a job; it’s a calling. It’s an opportunity to serve others, make a lasting impact, and be part of meaningful projects that shape every aspect of city life.
Team Garland is dedicated to building the stage where the residents of Garland can each live their best life!
Whether you’re a seasoned professional or just starting your career, we offer professional growth opportunities and a supportive work environment that helps you reach your full potential. As a member of Team Garland, your skills and ideas are valued; we offer competitive salaries, comprehensive benefits*, wellness programs, and a healthy work-life balance.

If you are ready for a career that makes a difference, apply today!

• Benefits offered are subject to change and differ based on employment type

Summary
Responsible for accurately processing citations and other court documents / judicial paperwork through the Municipal justice system from initial contact through finalization.
Salary: Starts at $17/hour.

Essential Duties and Responsibilities

• Provide customer service through various media to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules and/or other processes and procedures in response to Court actions.
• Obtain, process and review legal documents of all judicial departments for completeness, timeliness and conformity to legal requirements.
• Scan court documents to electronic format for ongoing judicial transference of information (Open Records request, research, management reports and etc).
• May prepare and update court calendars by scheduling court appearances and hearings; may review case files for completeness and further processing requirements prior to and after court proceedings.
• May update and advise staff of case readiness, trial status and courtroom availability.
• May prepare and issue writs, warrants and other official court documents and correspondence as needed by the Municipal Court.
• May process filing fees, cash bonds, fines, mail payments and account payments for citations, dismissals and judgments.
• Update case records by posting information to automated case file as rulings and/or payments are finalized.

Minimum Qualifications

• 6 months to 1-year advanced training past the high school level
• 2 years related experience in a Court environment or law enforcement agency

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Preferred Qualifications

Education/ Experience:

• 6 months to 1-year advanced training past the high school level
• 2-3 years experience in a Municipal Court environment, Law enforcement agency or government customer service position and/or
• 2 years experience in a payment processing environment

Knowledge, Skills & Abilities:

• Basic knowledge of court services
• General knowledge of cash handling procedure
• General knowledge of accurate posting of financial transactions
• General knowledge of court and legal operations
• Excellent communication skills in both oral and written correspondence
• Skill in Microsoft Office (Excel, Word, Outlook, Access)
• Skill at accurately scanning documents and indexing
• Analytical skills in reviewing information
• Ability to handle high volume of data entry with precision and accuracy

Licenses and Certifications
Valid Class C Texas driver’s license
Physical Requirements / Work Environment
The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.
About Us
Team Garland consists of over 2,200 employees, spanning 700+ different roles! Garland is committed to diversity and inclusion and creating pathways to employment for all. We have an organizational culture of appreciation, development, and growth. Many of our employees choose Garland for lifelong careers. We are guided by the City’s Mission, Vision, and Value Statements and a commitment to public service. Team Garland makes a difference in the Garland community every day.
Vision
Garland’s vision is to be a progressive city working together to nurture and grow the economic, social, environmental, and cultural well-being of our community.
Mission
We are committed to preserve public trust, deliver quality services, promote economic growth, protect our community and enhance the quality of life for the good of our city and our future

• Provide customer service through various media to the public including explaining legal filing processes, calendaring procedures, fees, fines, jury service rules and/or other processes and procedures in response to Court actions.
• Obtain, process and review legal documents of all judicial departments for completeness, timeliness and conformity to legal requirements.
• Scan court documents to electronic format for ongoing judicial transference of information (Open Records request, research, management reports and etc).
• May prepare and update court calendars by scheduling court appearances and hearings; may review case files for completeness and further processing requirements prior to and after court proceedings.
• May update and advise staff of case readiness, trial status and courtroom availability.
• May prepare and issue writs, warrants and other official court documents and correspondence as needed by the Municipal Court.
• May process filing fees, cash bonds, fines, mail payments and account payments for citations, dismissals and judgments.
• Update case records by posting information to automated case file as rulings and/or payments are finalized