Court Usher

at  Ministry of Justice

Salary 1
£21,149
Number of jobs available 1
1
Detail of reserve list 1
12 Months
Region 1
South West
City/Town 1
Bournemouth
Building/Site 1

BOURNEMOUTH COMBINED BOURNEMOUTH, BH7 7DS

Grade 1
AA
Organisation Grade for MoJ 1
AA
Post Type 1
Permanent
Working Pattern 1
Full Time, Part Time, Part Time/Job Share, Flexible Working
Role Type 1
Operational Delivery
Job description 1
The successful candidate must be available for an 08:30am start.
Standard full time working hours are 37 hours per week. HMCTS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs and are agreed prior to appointment. All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the MoJ’s Flexible Working policy.
Proud to serve. Proud to keep justice going.
The Court Usher is a pivotal role in court proceedings and a vital link between court users and the Judiciary to ensure the smooth running of the hearings.

ABOUT US

HM Courts & Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our service users and colleagues within HMCTS, where people and businesses access potentially life-changing justice. We are looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

YOUR SKILLS AND EXPERIENCE

• Friendly and approachable manner with excellent customer service skills.
• Ability to multitask whilst working in a fast-paced environment.
• Good written and verbal communication skills.
• IT proficient with the ability to learn and adapt to different technologies and software packages.
• Excellent Organisational and time-keeping skills
  For a full job description, please read supporting document 1 included below before applying

You will be an essential first point of contact for all the court users. There will be regular contact with the judiciary and assisting the administrative staff. You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court /hearing rooms, and complete documentation, as well as ensuring the court runs efficiently. You will also carry out some general clerical work as required to support the work of HMCTS. Ushers work within a team with regular management support and are responsible for their own time.