CPCC Clerical Officer - RLI

at  University Hospitals of Morecambe Bay NHS Foundation Trust

An opportunity has arisen for a highly motivated and enthusiastic individual to join the Out Patient Booking and Reception Team at Royal Lancaster Infirmary and Queen Victoria Hospital. You will be joining a well established team, working on a number of different reception areas, meeting and greeting patients with an emphasis on customer service.
You will be expected to demonstrate good communication and computer skills, and previous customer service experience would be an advantage but not essential. A full training package will be available to support the start of your Administration career in the NHS. You will be working with highly confidential information.
You will be expected to demonstrate excellent communication and computer skills; previous reception experience and knowledge of Lorenzo an advantage but not essential.
There are part-time and full-time opportunities available. The reception services run from 8am to 5pm, five days a week. There maybe a requirement to work flexibly to support the needs of the service and there is also the opportunity to work occasional weekends.
We operate from three main hospitals - Furness General Hospital (FGH) in Barrow, the Royal Lancaster Infirmary (RLI), and Westmorland General Hospital (WGH) in Kendal, as well as a number of community health care premises including Millom Hospital and GP Practice, Queen Victoria Hospital in Morecambe, and Ulverston Community Health Centre.
FGH and the RLI have a range of General Hospital services, with full Emergency Departments, Critical/Coronary Care units and various Consultant-led services.
WGH provides a range of General Hospital services, together with an Urgent Treatment Centre, that can help with a range of non-life threatening conditions such as broken bones and minor illnesses.
All three main hospitals provide a range of planned care including outpatients, diagnostics, therapies, day case and inpatient surgery. In addition, a range of local outreach services and diagnostics are provided from community facilities across Morecambe Bay.
Our community services for adults are provided in people’s homes, community centres, clinics, GP Practices, community hospitals and our main hospitals. Our aim is to work with people to help them remain independent, improve their health and manage their conditions through high quality care, advice and support.
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk

Please refer the Job description for details