Credit Administrator, Full time Contract

at  Ecolab

Ecolab is seeking a Credit Administrator, 6-month contract to provide administrative support to Ecolab’s field sales team in Ontario by managing past due invoice collection, pricing issues, customer inquiries and other credit-related disputes. This position will be project-based to support and advance the A/R and A/P program for one of Ecolab Canada’s largest customer base.

MINIMUM QUALIFICATIONS:

• Post secondary education required!
• 2 years of experience working in credit, finance, accounting, customer service, and/or related technical or customer service field
• No immigration sponsorship available

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in a finance, accounting, business or a related field
• Intermediate proficiency in Microsoft Excel or Access, or the ability to be trained
• Credit/collections experience and/or customer service experience related to large corporate customers
• Experience in Microsoft Office (Word, Outlook and Access)
• Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines
• Effective oral and written communication skills
• Must have demonstrated initiative and ability to work independently
• Self-motivated and both detail and process oriented
• Proven analytical and problem solving skills
• Strong critical thinking and decision making skills
  Ecolab is dedicated to Employment Equity!

• Conduct payment collection of outstanding customer accounts via outbound phone calls, order review, intranet websites, various customer A/P portals, and email correspondence
• Respond to incoming calls and mail from aligned accounts
• Track misaligned payments and ensure reconciliation of credits on customer accounts
• Liase with different departments both with internal and external customers to support and resolve all credit issues and misalignment
• Provide regular updates through reporting, customer statement and invoicing
• Ensure banking and credit information of customers are accurately set up
• Utilize strong written and verbal communication skills to effectively communicate in a professional manner to maintain the business relationship while collecting on past due AR
• Research and resolve disputes and invoice issues in a timely manner
  This position will be a hybrid position which will require attendance at Ecolab’s Mississauga office about 3-4 times per month and the remaining time will be working from home.