Credit and Collections Specialist

at  Doka

COMPANY DESCRIPTION

Doka is one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector. The Doka Group is a company of the Umdasch Group and employs more than 7,000 people in over 70 countries.
If you are passionate about what you do, have an inner drive to succeed, and a desire to learn and grow from your experiences, then this is now your opportunity to step up to a challenge.

QUALIFICATIONS

• Bachelors degree in Business Administration or Accounting preferred
• 3-5 years experience in Credit & Collections; commercial construction industry experience preferred
• Goal oriented individual with a proven track record of success
• Working knowledge of construction lien / bond laws and regulations
• Working knowledge of bankruptcy / UCC laws and regulations
• Strong negotiating and organization skills
• Strong understanding of financial terminology and accounting methods a plus
• Microsoft Office experience required including proficiency using Excel; SAP experience preferred
• Excellent oral and written communication skills
• Ability to prioritize responsibilities and manage time effectively

RESPONSIBILITIES:

• Perform all collection related tasks, including calls and correspondence, and follow up activity of outstanding accounts receivable
• Proactively and professionally communicate with internal and external customers regarding outstanding receivables
• Maintaining current accounts
• Assure customers’ outstanding balances remain current and within credit terms
• Meet monthly collection goals by actively and proactively managing the accounts assigned
• Identify and resolve disputed items, and involve Sales team, when necessary
• Provide back-up documentation to customers and Sales team – invoice copies, short payment details, account analysis, proof of delivery, etc.
• Prepare credit memos, offsets & write-offs
• Perform credit investigations – D&B reports, bank & trade references, payment experience.
• Assess credit worthiness of new & existing customers and recommend actions necessary to protect Doka’s interests, i.e. deposits required, payment plans, etc.
• Review, and approve load sheets for shipments to new and existing customers
• Prepare reports and attend monthly Credit meetings to review account status and recommend corrective actions
• Follow corporate guidelines and procedures set and report risks/non-paying customers and set appropriate measures (i.e., placing accounts on credit hold)
• Follow through on “action items” assigned at Credit meeting. Also work with Sales team to ensure assigned actions are carried out on a timely basis.
• Assist in the reduction of the company DSO
• Prepare monthly reports for CCM

OTHER RESPONSIBILITIES/PERIPHERAL FUNCTIONS

• Prepare receivables presentations for Sales meetings, highlighting issues and suggested actions to improve receivables turnover
• Documenting accurate daily collection activities within SAP
• Document credit limits