Credit & Collection Analyst

at  National Instruments

Reporting to the Regional Collections Team Lead locally, responsibilities will include but not limited to:

• Responsible for monitoring and maintaining assigned accounts – Customer calls/emails, outstanding payment reconciliations and constantly follow up with customers.
• Assists in solving inquiries related to the status of customer accounts, documents status of collection efforts.
• Ensures follow all protocols, laws, and regulations to collect payments efficiently.
• Investigates credit hold issues, suggests payment options to be approved and execute credit release/hold according with company credit policy.
• Establish and maintain effective and cooperative working relationships with sales and customers.
• Other ad-hoc accounting duties assigned by the manager.

The successful applicant should possess strong problem-solving and analytical skills, as well as good interpersonal and communication skills. You should be a self-starter, motivated, organized, meticulous, independent, and versatile team player.

QUALIFICATIONS

• By start date, Bachelor’s degree is required or currently studying a University Bachelor’s degree in Business Administration, Accounting or related field.
• At least 2 years of experience.
• Fluent in English and Italian.
• Customer focus.
• Excellent communication skills.
• Shared service experience is a plus.
• Proficient in MS Word and Excel.
• Strong work ethic and ability to organize tasks effectively to meet deadlines.

• Responsible for monitoring and maintaining assigned accounts – Customer calls/emails, outstanding payment reconciliations and constantly follow up with customers.
• Assists in solving inquiries related to the status of customer accounts, documents status of collection efforts.
• Ensures follow all protocols, laws, and regulations to collect payments efficiently.
• Investigates credit hold issues, suggests payment options to be approved and execute credit release/hold according with company credit policy.
• Establish and maintain effective and cooperative working relationships with sales and customers.
• Other ad-hoc accounting duties assigned by the manager