Credit & Collections Specialist - Remote (2024-8001)

at  Cox powered by Atrium

Pay Range:

• $25 - $28 per hour (Paid Weekly)

Overview:
Cox Automotive is searching for a talented remote Credit & Collections Specialist to join the team! This position will be responsible for frontline collections activity and client account service within an assigned region and/or segment of retail business. In this role, the individual will be responsible for business unit support, client service via phone, outbound collection contacts (phone/email), bad debt recommendation, AR meeting participation, assistance in account status changes within established role authority along with escalating issues when appropriate. This role is a part of the Revenue Operations Center of Excellence Dealer AR team and will report to the Sr Manager, Accounts Receivable.
Cox Automotive is a leading provider of automotive products and services, offering a wide range of solutions to dealers, manufacturers, and consumers. With a focus on innovation and customer service, Cox Automotive helps clients navigate the ever-changing automotive industry landscape. From digital marketing and software solutions to vehicle remarketing and logistics, Cox Automotive is dedicated to driving the future of the automotive industry.
This is a 12-month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.
Responsibilities:

Responsibilities of the Credit & Collections Specialist:

• Answering and resolving incoming client payment and credit & collection inquiries
• Outbound client collection calls/contacts in pursuit of aged AR
• Follow up with Clients on outstanding invoices that are deemed aged and fall outside of standard payment terms
• Address internal client requests and inquiries
• Review AR Aging reports to determine appropriate action for resolving outstanding balances
• Work closely with Sr. AR Manager on special assignments / projects as required

Minimum Qualifications:

Qualifications of the Credit & Collections Specialist:

• High School Diploma required
• A minimum of 2- 4+ years’ experience and understanding of dealership industry and/or accounts receivable.
• A minimum of 2-4 + years of collections experience
• Experience working with internal and external customers to resolve issues
• Oracle and/or QuickBooks Accounts Receivable strongly preferred
• Excellent interpersonal and customer service skills
• Strong written and verbal communication
• Excellent organizational, problem solving and analytical skills
• Proficient in PC Skills, including the use of Microsoft Office Suites, Oracle and QuickBooks
• Ability to work in a fast-paced environment
• Ability to work in and promote a team environment

Benefits:

• Comprehensive Benefits Package available based on eligibility
• Medical, Dental, Vision
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Supplemental and Voluntary Life Insurance
• 401(K)
• Commuter Benefit Program

Requisition Disclaimer:
As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This job posting is for a temporary role as an employee of Atrium on assignment at Cox. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
By applying for this position you agree to the Atrium Terms and Conditions. Agreeing to these terms, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employees to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone or text message. Your personal information will be safely stored in our database. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact us at privacyadministrator@atriumstaff.com.
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at coxrecruit@atriumworks.com. Please include the job title in the subject of your email.

• Answering and resolving incoming client payment and credit & collection inquiries
• Outbound client collection calls/contacts in pursuit of aged AR
• Follow up with Clients on outstanding invoices that are deemed aged and fall outside of standard payment terms
• Address internal client requests and inquiries
• Review AR Aging reports to determine appropriate action for resolving outstanding balances
• Work closely with Sr. AR Manager on special assignments / projects as require