Credit Control Officer - Band 4

at  Gloucestershire Hospitals NHS Foundation Trust

Key aspects of the Job Description : - Credit control pro-active follow up of payment of invoices that remain outstanding beyond payment terms, including issuing of statements, standard reminder correspondence and other appropriate actions to enable debt recovery. To work and communicate with external debt recovery agencies on challenging debtor accounts. Raising invoices and credit notes when required on both systems The processing of various financial transactions and maintenance of high quality records, providing a clear and robust audit trail Month-end process for the sales ledger Provide support to the Financial Accounts Team Leader and Head of Financial Accounts with monthly reporting (i.e. performance against KPIs) Provide training on sales ledger systems to colleagues and customers Provide support to the Financial Accounts Team Leader and Head of Financial Accounts to gather evidence for customers internal and external auditors.
Contribute towards the development of new or amended sales ledgers policies and procedures Ensure work is complete, accurate and in line with financial deadlines and compliant with customers financial standing instructions/standing orders Adhoc duties to support senior staff when required To undertake/support regular cashiering duties including BACS recalls, Stop cheques, returned BACS and unpaid cheques To liaise with Payroll Section regarding net pay balances to ensure that monies owed to the Trust are collected over a period of time via the Payroll System. To provide cover to the team during annual leave/sickness. The person will work closely with colleagues within Shared Services Dept and client organisations. Key Skills & Attributes required NVQ Level 4 AAT or equivalent experience Previous experience of working in a Sales Ledger role Previous experience of working in a Credit Control role Knowledge of Financial Computer Systems - previous experience of using Integra is highly desirable Knowledge and experience of Microsoft Excel with strong spreadsheet skills Strong verbal and written communication skills sufficient to explain procedures and processes clearly and effectively Knowledge of Microsoft Office and other standard software Practical knowledge and understanding of general accounting principles Ability to develop good working relationships with others at all levels within an organisation Excellent analytical and numerical skills with the ability to manipulate large amounts of data Ability to work with minimum supervision Ability to manage multiple tasks and competing workload, prioritising appropriately whilst maintaining accuracy and achieving deadlines Ability to use own initiative within defined parameters Customer focussed with good, diplomatic telephone manner Must be self-motivated and a pro-active team player.
Must be flexible and adaptabl

Please refer the Job description for details