Credit Controller

at  Accor

JOB DESCRIPTION/REQUIREMENTS

Company Description
Job Description
Maintain regular contact with the assigned customers to secure payment of invoiced sales, in accordance with the established collections process Contact customers to notify them of missed payments and coordinate with sales and finance team members Process incoming funds, reconcile invoices, resolve account queries Take a proactive role in managing and collecting debts and follow up payments as needed Record and clearly communicate all disputes and invoice queries/customer enquiries to internal stakeholders and progress to required conclusion. Ensure appropriate escalation of issues and risks to other team members Investigate, reconcile, and action unallocated cash receipts and other credit transactions to minimise open balances and manage the debt recovery Look for ways to improve debt collection processes Support the Team Lead in ad hoc project work and report preparation when required Coordinate and attend regular meetings with internal business stakeholders to escalate collection issues and agree actions for resolution. Liaise daily with various businesses/departments regarding sales ledger queries Maintain a strong control framework in line with agreed controls and processes
Qualifications
Bachelor’s degree in Finance, Accounting, or related field. Proven experience in cash management, credit control, or related financial roles. Strong analytical skills with attention to detail. Excellent communication and interpersonal skills. Proficiency in financial software and Microsoft Excel. Ability to work independently and prioritize tasks effectively. Knowledge of accounting principles and financial regulations.
Additional Information
experience is an asset
Prior experience working with Opera or a related system
Fluency in English
additional languages are a plus
Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Please refer the Job description for details