Credit Controller

at  Active Care Group

COME AND JOIN ONE OF THE UKS LARGEST INDEPENDENT PROVIDERS IN NEURO AND MENTAL HEALTHCARE. WE PROUDLY EMPLOY OVER 4000+ PEOPLE - NO MATTER WHAT YOUR EXPERIENCE, WE HAVE JOBS FOR EVERYONE.

We’d like you to join us as a Credit Controller in our Finance Team at Morton House, Darlington. This position is full time, 37.5 hours per week, working 3 days in the office and 2 days remotely.
The Finance team will operate across Active Care Group to provide a shared service centre to support the national operations of the business which operate in various aspects of the Health Care sector.
The Credit Controller will report to the Credit & Fees Manager, to analyse and resolve issues related to outstanding fees.

KNOWLEDGE, SKILLS AND QUALIFICATIONS

• Ability to apply an effective dunning process
• Experience of dealing with Local Authorities and the NHS in a finance-based role.
• CICM Level 2 Qualification or similar

EXPERIENCE

• Previous experience in healthcare sector is desirable.
• High level of accuracy and good attention to detail.
• Proficient with the use of MS Excel to an excellent standard.
• Proficient with SAGE X3 or similar SAGE product.
• Confident in reporting financial data and analysis.
• Experience of working to tight deadlines.
• Proven track record in collections or credit control.
• Experience of analysing data across multiple platforms.
• Experience with reconciliations and resolving complex billing queries quickly and efficiently.
• Positive enthusiastic approach with a can-do attitude.
• Well organised and able to prioritise workload.
• Ability to work on own initiative and confident in ability.
• Strong communication skills, including ability to build relations internally and externally.
  We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

• To work across internal systems and associated records.
• Analysis of invoicing and payment data.
• Identify genuine arrears and take effective recovery action through to payment and allocation.
• Identifying and making the necessary adjustments to correct billing errors.
• Investigate and reconcile historic cash postings that remain unallocated & to correctly allocate them.
• Investigating customer queries effectively and efficiently via telephone and / or email.
• Liaise with sites and regional teams where necessary to obtain relevant information.
• Identify potential bad debt and report to the Credit and Fees Manager.
• Reporting and analysis of the historic debtors ledger to the Credit and Fees Manager.
• Supporting colleagues with complex queries.