Credit Controller/Collections Officer

at  KBH Solutions

• Attractive Salary of offer
• Based in Milton - close to public transport
• Hybrid work from Home 3 days and Office 2 days
  Credit Controller / Collections Officer required for leading company based in City Fringe (Close to Public Transport). This is a busy customer service /collections role that requires a proactive positive attitude and a strong work ethic. Your strong negotiation and customer service skills will help you achieve success in this role.
  After completion of training the role will be 2 days in the office and 3 days working from home, expected working hours are Monday to Friday 8.00am to 5.00pm.

Managing a portfolio of commercial debtors your key responsibilities in the role include:

• Work with customers to resolve outstanding debts and negotiate payment plans
• Handle and resolve queries
• Recommend actions and apply credits to delinquent accounts
• Negotiating payments of outstanding debts and arranging suitable payment plans
• Provide exceptional customer service through building and maintaining relationships

• Reconciliations

  To be successful in this role you will need to demonstrate:

• Prior Debt recovery/Collections/Credit experience preferred

• Strong negotiation, problem solving skills and communication skills
• Strong Excel Skills required
• Ability to build rapport with commercial clients
• Resolve customer enquiries

Excellent customer service and communication skills, along with a positive attitude are a necessity for this role.
If you are highly motivated, with a passion for effective customer service please apply now!
Apply to work for this growing organisation or call Megan on 0412611190 or email megan@kbhsolutions.com.au for further information

Managing a portfolio of commercial debtors your key responsibilities in the role include:

• Work with customers to resolve outstanding debts and negotiate payment plans
• Handle and resolve queries
• Recommend actions and apply credits to delinquent accounts
• Negotiating payments of outstanding debts and arranging suitable payment plans
• Provide exceptional customer service through building and maintaining relationships
• Reconciliation

To be successful in this role you will need to demonstrate:

• Prior Debt recovery/Collections/Credit experience preferred
• Strong negotiation, problem solving skills and communication skills
• Strong Excel Skills required
• Ability to build rapport with commercial clients
• Resolve customer enquirie