Credit Controller Germany (w/m/d)

at  Arcadis

Stellenbezeichnung: Credit Controller Deutschland (w/m/d)
Referenznummer: 22620
Standorte: Darmstadt, Berlin, Hamburg, Freiberg, Karlsruhe, Leipzig, Dresden, München, Stuttgart, Köln, Düsseldorf aber auch bundesweit
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QUALIFIKATIONEN & ERFAHRUNG:

Der Kandidat sollte über Folgendes verfügen:

• Erfahrung als Credit Controller in einem mittleren/großen Unternehmen
• Sehr gute und zielgerichtete Kommunikationsfähigkeiten in deutscher Sprache für eine Kreditkontrollfunktion (deutsche Sprachkenntnisse: Niveau B2 oder höher)
• Nachgewiesene Erfolge bei der termingerechten Abwicklung von Zahlungen durch Kunden
• Excel / ERP-Kenntnisse auf mittlerem Niveau
• Ausgeprägte Kommunikations- und Beeinflussungsfähigkeiten
• Fähigkeit zur Einhaltung von Fristen und zur Anpassung an sich ändernde Bedingungen

QUALIFICATIONS & EXPERIENCE:

The candidate should have:

• Experience as a Credit Controller in a medium/large business
• Delivering very good and target-orientated communication skills in the German language for a Credit Control function (German language skills: Level B2 or higher)
• Proven record in reducing Day Sales Outstanding
• Excel / ERP to a medium proficiency
• Strong communication and influencing skills
• Able to work to deadlines and adapt to changing conditions

ROLE DESCRIPTION:

The Credit Controller is a key function in the implementation of the company’s credit policies and procedures to minimize credit risk and effectively manage the company’s cash flow. In this role, he/she supports the project/ BA controlling/ accounting team & project managers, who are ultimately responsible for ensuring that projects and solutions are realized in line with sales, profitability, and cash flow targets.
The Credit Controller for Germany reports directly to one of the Business Area Controllers in Germany, who reports to the Global GBA Finance Directors.

ROLE RESPONSIBILITY:

• Working with the Accounts receivables & project controlling Team to increase timely payments of open invoices by directly contacting customers via possible communication ways.
• Search for correct/ accountable customer contacts in AP Departments to increase payment probability on the customer side.
• Customer support (in person, by telephone, and in writing) as part of receivables management
• Development of personalized payment plans in consultation with customers.
• Support with the submission of receivables and the processing of blocked accounts.
• Support/ complete independently & timely execution of dunning runs.
• Carrying out processes within the scope of judicial dunning procedures.
• Customer investigations and processing of complaints.
• Booking of automatic incoming payments.
• Create standardized Status reporting of aged AR balances to BA Controller
• Assessing the creditworthiness of new and existing customers by reviewing their financial statements, credit history, and conduct of credit checks.
• Drive performance on debtors and focus on WIP, be part of BU/ project calls, and resolution of problem areas.
• Monitoring and managing the collections process, ensuring timely payments from customers, and taking appropriate actions when necessary, such as initiating contact with late-payment customers or starting the debt recovery process.
• Building and maintaining strong relationships with customers, project managers, and other stakeholders to resolve any credit-related issues and ensure smooth payment processes
• Resolving any billing disputes or discrepancies promptly and efficiently to minimize delays in payment and maintain positive customer relationships
• Provide training and support to the finance team, project managers, and other relevant departments on credit control policies and procedures to ensure consistency in credit management practices.
• Representation/ Cover of Accounts receivable specialist