Credit Risk Analyst

at  Centrica

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.
Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

ACCOUNTABILITIES

• Analysing monthly performance outcomes, ensuring we can link operational activity to financial reporting.
• Proactively identifying opportunities/risks, making recommendations, and seeking resolutions with the wider team.
• Identify and Implement controls and processes to ensure all debt is being treated.
• Support the business leads with adhoc analysis to enable debt treatment / debt prevention.
• Understand, report and influence key drivers of performance.
• Evaluating treatment channel KPI’s, identifying strategic/tactical opportunities, and progressing change enhancements.
• Provide analysis & insight to Strategic changes & provide council and challenge to enable a rounded view of decision making.
• Support the deployment of tactical and strategic changes impacting debt & treatment journeys.
• Build strong working relationships with the key internal and 3rd Party stakeholders to successfully deliver effective customer segmentation.

EXPERIENCE

• Strong understanding of key performance drivers.
• Experience of identifying risks and opportunities and engaging stakeholders to deliver strategies to exploit/mitigate.
• Experience of linking operational performance and financial outcomes.
• Excellent analytical skills.
• SAS Skills essential.
• Energy Industry knowledge advantageous.
• Experience of developing and deploying effective improvements in a complex organisation.

AT CENTRICA WE EMBRACE DIVERSITY AND ACTIVELY SEEK TO ATTRACT INDIVIDUALS WITH UNIQUE BACKGROUNDS AND PERSPECTIVES. TO BUILD A MORE SUSTAINABLE FUTURE, WE NEED THE BEST TEAM – A TEAM WITH A DIVERSE MIX OF PEOPLE AND SKILLS, WHERE EVERYONE FEELS WELCOME AND ABLE TO SUCCEED. WE ARE DEDICATED IN HELPING TO CLOSE THE DIVERSITY GAP AND WOULD LOVE TO SEE MORE FEMALES, PEOPLE OF COLOUR AND LGBTQ+ EMPLOYEES, AS WELL AS THOSE FROM A VARIETY OF CULTURES AND ETHNICITY TO VETERANS AND THE DIFFERENTLY ABLED. SUPPORTING DIVERSITY AND INCLUSION IS A BIG PART OF WHO WE ARE, WE ARE NOT LOOKING FOR PEOPLE TO FIT INTO OUR CULTURE BUT TO ADD TO IT!

PLEASE APPLY ONLINE by hitting the ‘Apply’ button.
Applications will ONLY be accepted via the ‘Apply’ button.
This role is being handled by the Centrica recruitment team and NO agency contact is required

Please refer the Job description for details