CRM Administrator

at  DAC Canada

LEADING DIGITAL PERFORMANCE MARKETING AGENCY SEEKS A CRM ADMINISTRATOR

Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a performance marketing agency like no other.
We are seeking a skilled CRM Administrator with a deep understanding of Microsoft Dynamics 365 CRM functionality. The ideal candidate will possess expertise in customizing entities, designing workflows, creating dashboards and reports, and utilizing the sales module within Dynamics 365. Additionally, the candidate should have a strong grasp of general CRM concepts, principles, and best practices.
Sound like your kind of thing? Let’s get to the details!

REQUIREMENTS:

• Minimum of 3 years of experience in CRM administration, with a focus on Microsoft Dynamics 365In-depth understanding of Dynamics 365 CRM functionality.
• Proficiency in CRM development and customization within Dynamics 365.
• Familiarity with tools like Power Automate, Power BI, and Azure services.
• Ability to adapt to changing priorities, requirements, and technologies in a fast-paced environment.
• Strong collaboration skills to work effectively with cross-functional teams and stakeholders.
• Ability to translate business requirements into technical solutions effectively.

• Customize standard entities and create custom entities to align with business requirements.
• Design and implement workflows to automate business processes within Dynamics 365.
• Create and customize dashboards and reports to provide valuable insights into CRM data.
• Utilize the sales module for effective lead management within Dynamics 365.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Develop and implement customizations, plugins, workflows, and integrations to address specific business needs.
• Ensure data accuracy, consistency, and completeness within the CRM system.
• Learn the current CRM system and all its integrations to effectively manage and optimize the platform.
• Stay updated on related tools and technologies such as Power Automate, Power BI, and Azure services to complement CRM administration.