CRM and Loyalty Manager

at  Abbott Laboratories

Petaling Jaya, Selangor, Malaysia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate26 Sep, 2024Not Specified27 Jun, 20246 year(s) or aboveMedia Monitoring,Interpersonal Skills,Crm,Analytical SkillsNoNo
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Description:

JOB SUMMARY:

The CRM and Loyalty Manager within ANI is responsible for the strategic planning and implementation of CRM processes and loyalty programs to drive business growth, with a strong focus on improving Customer Lifetime Value (CLTV). This role involves close collaboration with internal teams and external agencies to plan and manage lead generation, loyalty (wolf) program awareness and adoption, social media management, and crisis response.

SKILLS NEEDED:

  • Strong understanding of CRM and loyalty program principles and best practices.
  • Excellent project management and organizational skills.
  • Proficient in social media monitoring and management tools.
  • Strong analytical skills with the ability to interpret data and make data-driven decisions.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively with cross-functional teams and external partners.

QUALIFICATIONS:

Associates Degree in any discipline
Minimum 6 years relevant experienc

Responsibilities:


REQUIREMENT SUMMARY

Min:6.0Max:11.0 year(s)

Marketing/Advertising/Sales

Marketing / Advertising / MR / PR

Sales

Graduate

Proficient

1

Petaling Jaya, Malaysia