CRM and Loyalty Manager
at Abbott Laboratories
Petaling Jaya, Selangor, Malaysia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Sep, 2024 | Not Specified | 27 Jun, 2024 | 6 year(s) or above | Media Monitoring,Interpersonal Skills,Crm,Analytical Skills | No | No |
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Description:
JOB SUMMARY:
The CRM and Loyalty Manager within ANI is responsible for the strategic planning and implementation of CRM processes and loyalty programs to drive business growth, with a strong focus on improving Customer Lifetime Value (CLTV). This role involves close collaboration with internal teams and external agencies to plan and manage lead generation, loyalty (wolf) program awareness and adoption, social media management, and crisis response.
SKILLS NEEDED:
- Strong understanding of CRM and loyalty program principles and best practices.
- Excellent project management and organizational skills.
- Proficient in social media monitoring and management tools.
- Strong analytical skills with the ability to interpret data and make data-driven decisions.
- Excellent communication and interpersonal skills.
- Ability to work effectively with cross-functional teams and external partners.
QUALIFICATIONS:
Associates Degree in any discipline
Minimum 6 years relevant experienc
Responsibilities:
REQUIREMENT SUMMARY
Min:6.0Max:11.0 year(s)
Marketing/Advertising/Sales
Marketing / Advertising / MR / PR
Sales
Graduate
Proficient
1
Petaling Jaya, Malaysia