CRM Business Analyst_Salesforce

at  Pirelli

About the Company
Established in 1872, Pirelli is among the world’s leading tyre producers. It is the only pure consumer tyre company that includes car, motorbike, and bicycle tyres as well as associated services.
Pirelli has a distinct positioning in high value tyres, characterised by an advanced technology with more than 3,600 homologations obtained, thanks to partnerships with the most prestigious car manufacturers in the world. In order to achieve the highest levels of performance, safety and containment of environmental impact, Pirelli has always been strongly committed to research and development, in which it invested 6% of revenue from high-value products in 2020.
Involved in motorsport since 1907, Pirelli has been the exclusive official tyre partner of the Formula 1 World Championship since 2011 and has renewed the agreement until 2024.
Pirelli’s commitment to the creation of sustainable value, a characteristic of the Company’s responsible management and its economic, social and environmental performances has resulted in its inclusion in some of the world’s most prestigious sustainability stock market indices such as the Dow Jones World and Europe Sustainability Indices and Global Compact LEAD of the United Nations.
In 2022 Pirelli opened Pirelli Digital Solutions Center in Bari, the first development centre entirely focused on digital innovation, born with the goal of enriching internal skills in the most strategic areas for Pirelli. Pirelli Digital Center employees are involved in the development of software and algorithms destined for the most advanced processes of planning, manufacturing and marketing of the group’s tyres throughout the world.
Among the key projects being developed at the Pirelli Digital Solutions Center, there is the further strengthening of the Big Data platform for the collection, transformation and analysis of all the data from the company’s various ecosystems. This instrument enables the processing of algorithms to speed up product development times, further improve its quality, maximize machine efficiency, optimize commercial effectiveness and create new digital services. In addition, thanks to the new algorithms – supporting all company and factory functions – Pirelli will be able to conduct studies directly on the tyre’s “Digital Twin”, the digital replica of the physical product that enables the design and development of new performance analyses on virtual prototypes. In addition, thanks to the Industrial Internet of Things it will be possible to optimize the supply chain through predictive modelling of demand and improve production processes, predict maintenance of machinery with benefits in terms of cost and development times and savings of energy consumption and transformation costs.
The centre can count on a number of technologies including those of the Innovation room, a space which allows true digital co-working between employees in Bari and the around 500 people of the Pirelli Digital Team worldwide. It will also permit interaction with Pirelli Headquarters, Pirelli’s 18 plants in the world, suppliers, clients and the various university hubs with which the company collaborates in open innovation projects and skills’ exchange.
Main Activities
Role description
We are looking for a motivated and hands-on Salesforce Business & Technical Analyst who will work in the Digital Solution Center of Bari and will support the design, implementation and testing of the developments related to the CRM capabilities in Pirelli Ecosystem.

Please refer the Job description for details