Cross-Domain IP Technical Manager

at  Nokia

FAMILY DESCRIPTION

Customer Services (CS) covers customer service in different areas such as technical support, account support, operations, maintenance, network design / deployment / integration / transformation, and education. Generates revenue and the increase of customer satisfaction through planning, designing, deploying, integrating, optimising, operating, and maintaining phases.

SUBFAMILY DESCRIPTION

Systems Integration (SIN) contains the integration and customization of Nokia solutions and 3rd party platforms to meet customer requirements. Contains processing of use case and feature requirements into conceptual models, operational scenarios, technical requirements, and functional description. Covers customer specific solution and software design, development, implementation, unit testing and verification of hardware, platform, software, and systems including maintenance support.

JOB DESCRIPTION

Candidate must be accountable for the solution leading and execute the creation, end to end IP design, planning, delivery, and optimization of complex Telecom engineering Networks, focusing mainly on:

• Core and End to End IP networks (K8, Virtual Machines/ IoT/Ethernet Backhaul, PS Core/ 5G/IMS/IP Network design).
• Design and optimization of IP network and architecture.
• Configuration of IP Core elements, Capacity planning, network interface design and analysis, including engineering support.
• Provide governance including reviews of LLD & Connectivity architecture across multi vendors domains of the solution.
• Assign, track ownership and drive technical issues from reviews to successful closure.
• Network performance assessment, familiar with KPI, parameter audits, and performance enhancements.
• Leading customer meetings as a Nokia Network representative and providing status reports to internal and external customer as per contractual and/or agreed obligations.
• Work across multiple teams to ensure common understanding of IP plan.

QUALIFICATIONS

• Minimum a bachelor’s degree on Telecommunications or Electrical Engineering or similar.
• Master’s degree is a plus.
• Four or more years of experience on similar role.
• Fluent language skills on: English and basic of Portuguese
• CCNP, SRA or similar certifications are plus.

JOB RESPONSIBILITIES & COMPETENCIES

• Strong understanding of IP Design specially on layer 2, layer 3, layer 4 in relationship with application layer protocol & technology (e.g: IP, routing protocols, TCP, UDP, RTP, SCTP, BFD, VLAN, TWAMP, HTTP, video streaming protocols, etc)
• Understanding of 3GPP on different technology (minimal of 4G, 5G & IMS)
• Basic skills deploying Cloud, K8 Design
• Understand & knowledgeable of transport and backhaul in Telecommunication network.
• Comfortable with End-to-End call Flows in both signaling & user planes in telecommunication networks.
• Skills on analysis and troubleshooting expertise of PCAP analysis and/or any other variant of packet layer decoder (i.e: Wireshark, Netscout, etc)
• “Big Data” handling, correlation & analysis - capable of working with and analyzing large amount of data to provide findings, estimations, hypotheses and/or “what next to analyze”.
• Strong capabilities on Programing and DB queries search SQL, Python etc.
• Able to understand and KPIs creation based on packet capture or available counters / logs.
• Working experience in VM, 5G, C-RAN, EPC, IMS, IP network including FW, SecGW, DWDM
• Relational and non-relational database experience
• Experience in customer/project interface and acts as a Single Point of Contact for all technical/project related matters
• E2E (RAN, EBH, EPC, IMS) Optimization experience is a plus.
• Nokia 77XX, Cisco and/or Juniper certification is a plus.
• Multivendor Knowledge is a plus.
• Able to work as individual contributor as well as in a team environment.
• Strong communication, consultation, persuasion and presentation skills (soft skills)
• Ability to clearly articulate technical and project requirements both verbally and through formal written correspondence
• Self-motivated, capable of learning and work with new technologies
• Ability to analyze and solve problems effectively.
• Provide, discuss, accept new ideas.

Candidate must be accountable for the solution leading and execute the creation, end to end IP design, planning, delivery, and optimization of complex Telecom engineering Networks, focusing mainly on:

• Core and End to End IP networks (K8, Virtual Machines/ IoT/Ethernet Backhaul, PS Core/ 5G/IMS/IP Network design).
• Design and optimization of IP network and architecture.
• Configuration of IP Core elements, Capacity planning, network interface design and analysis, including engineering support.
• Provide governance including reviews of LLD & Connectivity architecture across multi vendors domains of the solution.
• Assign, track ownership and drive technical issues from reviews to successful closure.
• Network performance assessment, familiar with KPI, parameter audits, and performance enhancements.
• Leading customer meetings as a Nokia Network representative and providing status reports to internal and external customer as per contractual and/or agreed obligations.
• Work across multiple teams to ensure common understanding of IP plan