CSR Manager

at  BizLink

QUALIFICATIONS:

• Bachelor’s degree in marketing, business administration, or business related field. Advanced degrees or relevant certifications are a plus.
• At least 10 years of experience in sales management in the EMS manufacturing industry with at least 5 years in leadership roles with a track record of success in sales achievement.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with customers and team members
• Proficiency in using CRM software and other sales tools to track performance metrics and manage customer relationships.
• Results-oriented with a track record of meeting or exceeding sales targets and KPIs.
• Strategic thinker with the ability to develop and execute sales strategies that drive business growth and profitability
• Able to work well under pressure and handle emergency and stressful situationsPositive mindset and Can Do Attitude

WHY JOIN BIZLINK:

We are a public company with strong resources, but operate in a way where each individual counts and where you have a chance to personally make a mark on the positive development of the company. You will interface with our global top management of the company and have an opportunity to be part of a team eager to succeed. We are always looking for positive business relationships and win-win situations and have many decades-long supplier partnerships with global leaders in the various industries we participate in. At BizLink, integrity is paramount. You will be involved in a multitude of new and exciting business areas, as we eagerly search out opportunities in what is new and what is developing, such as electric vehicles, energy storage and renewable energy. Your positive contributions will be rewarded.
BizLink offers competitive compensation and benefits, including a bonus plan linked to performance.

• Develop and implement sales strategies, goals, and action plans to achieve targets and objectives set by management.
• Monitor and analyze sales performance metrics, such as manufacturing cost, conversion rates, average order value, fluctuation of firmed order & forecast against service agreement, AR and customer satisfaction scores, to identify areas for improvement and implement corrective actions as needed.
• Collaborate with cross-functional teams, including product development, and customer support, to align sales initiatives with overall business objectives
• Develop and maintain strong relationships with key customers and accounts, serving as a point of escalation for complex inquiries or issues.
• Stay updated on industry trends, competitor activities, and market developments to inform strategic decision-making and stay ahead of the competition.
• Prepare and present regular reports and updates on sales performance, trends, and forecasts to senior management.
• Perform all other related duties as assigned by your direct supervisor or General Manager