Customer Account Manager

at  Collins Aerospace

REQUIREMENTS :

• Degree in Business Engineering or similar
• 3-5 years of experience in B2B customer management
• Fluent in German language (reading and writing)
• Great English language skills (min B2 level)
• Great communicational skills
• Team player qualities
• Customer orientation skills
  RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

CORE TASKS:

• To be the key focal and main contact for our OEM customers
• Consulting our customers with regard to our product portfolio
• Introduction, moderation, and management of our customer’s requirements and expectations
• Controlled handover of special customer orders, an integral part of the team conducting such
• orders, with the goal to make sure that customer´s expectations are met
• Identification of cross and upselling potentials for sustainable business cases
• Supporting our order management with customer escalations
• Proposal management for special requests such as customizations, design changes, support and service
• Contract and price management for the assigned customers