Customer Analytics Manager (Customer Lifecycle & Cross-Functional Analytics)

at  Jobber

ARE YOU PASSIONATE ABOUT USING DATA TO DRIVE IMPACTFUL PRODUCT DECISIONS?

We’re looking for a Customer Analytics Manager (Customer Lifecycle & Cross-Functional Analytics) to be part of our Business Analytics team.

YOU SHOULD ALSO:

• Be proactive and relentless. You are comfortable seeking information independently, solving conceptual problems, corralling resources and delivering results.
• To have a strong and confident communication style. You have the ability to actively listen, empathize and consult with stakeholders, and you can take something complex and difficult and make it easy to digest.
• Be comfortable in an ambiguous and fast-paced environment. We’re growing fast and things are changing every day - what worked yesterday might not anymore.

A BIT MORE ABOUT US:

Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win

Reporting to the Head of Customer Analytics, the Customer Analytics Manager (Revenue & Customer Lifecycle Analytics) will champion the wide range of Monetization Analytics designed to profitably grow Jobber Subscription and Fintech revenue across all Revenue-driving functions within the organization (i.e. Acquisition and Lifecycle Marketing, Sales, Success, Fintech) across all life stages of customer relationship (i.e. Acquisition, Growth and Retention).
The Customer Analytics Manager (Customer Lifecycle & Cross-functional analytics) will drive: