Customer Application Consultant

at  OMP

Belgium
We are OMP, a game changer that optimizes supply chains of the world’s leading companies with our very own smart software and services.
Are you into reversed engineering and enjoy finding solutions for complex and challenging problems? Are you eager to use your analytical mind and technical skillset to get there? Do you find it fulfilling to share your knowledge with others?
Look no further and become a Customer Application Consultant at OMP! Read on to discover how to join our Customer Services team.

YOUR PROFILE

We are looking for someone who meets the following qualifications:
A master’s degree (or similar by experience) with a strong interest in IT.
A passionate problem solver and out-of-the-box-thinker.
Fluent in English.
An analytical mind, and a desire to investigate in detail.
A passion for building and maintaining a good long-term relationship with customers.
A team player who can also work independently.
The ability to work in a structured way and follow procedures, while simultaneously searching for continuous improvement.
Bonus points if you have:
Knowledge of an additional language, such as Dutch, French, or German.
Interest in supply chain planning.

SOFT SKILLS

Communication

Teamwork

Pragmatic

Passionate

Supportive

HARD SKILLS

Strong interest in IT

Problem-solving

Analytical skills

LANGUAGE SKILLS

Required:
English
A plus:
French

German

Dutch

• Clearly and professionally communicating your implemented solution to customers in fluent English.
• Maintaining the Customer Application Knowledge Base with the customized functionality, troubleshooting guide, and practical how-to documents.
• Preparing clear and structured input on tickets that need support from the colleague with the most suitable expertise.
• Keeping a clear overview at all times, smartly dividing your time, and switching between priorities