Customer Care Consultant (Construction/Government) - Carole Park QLD
at Blackwoods
Carole Park, Queensland, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 03 Jun, 2024 | Not Specified | 04 Mar, 2024 | N/A | Microsoft,Communication Skills,Management Skills,Cloud | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Attractive team member discounts, employee benefits, incentives, shares & more!
- Join Wesfarmers and enjoy job security and work/life balance (no weekends!)
- Supportive management, great team culture and career development opportunities
Responsibilities:
- Provide fast and accurate service to our Construction and Government clients via email, telephone, and other business systems
- Process orders, action requests (many of which are urgent), and investigate/resolve order issues and invoice disputes
- Action quote requests/tenders (of high dollar value) for a various infrastructure/projects, sourcing parts, and calculating freight charges for large orders
- Collaborate with Project Managers, National Strategic Account Managers and other stakeholders
- Action customer requests quickly, take ownership of enquiries, and find fast resolutions within allocated timeframes
- Understand individual needs of our clients and nurture relationship
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Carole Park QLD, Australia
