Customer Care Consultant - Mackay QLD
at Blackwoods
Mackay, Queensland, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 24 Jun, 2024 | Not Specified | 25 Mar, 2024 | N/A | Customer Service Skills,Microsoft,Cloud,Communication Skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
- Attractive team member discounts, employee benefits, incentives, shares & more!
- Join Wesfarmers and enjoy job security and work/life balance (no weekends!)
- Supportive management, great team culture and career development opportunities
Responsibilities:
- Provide friendly and efficient service to one of Blackwoods largest customers via telephone calls, emails and other business systems
- Action customer requests quickly, take ownership of enquiries, and find fast resolutions within allocated timeframes
- Understand our customer’s sales history to identify service requirements, and pursue upsell opportunities when available
- Nurture relationships with our clients, staying up to date with processes and procedures to provide tailored solutions
- Inform customers of new product range and services where applicabl
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Mackay QLD, Australia
