Customer Care Executive

at  Leica Microsystems

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Leica Microsystems is one of the market leaders in the fields of microscopy, imaging, and analysis. We reveal the invisible and empower our customers to create a better and healthier world. Together with our customers, we transform scientific discovery. We empower surgeons to take well-informed decisions in life-changing procedures. We enable users to gain insights which help answer key questions concerning development and engineering. All of this is achieved with the combination of cutting-edge microscopes and AI-based image analysis.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.
We currently offer the following position in our office in Singapore which will be hybrid working arrangements.

• Order Fulfillment: manage the entire order fulfillment process, engage with external stakeholders to ensure delivery and revenue commitments are met, and resolving customer queries and returns promptly
• Inventory Management: handle incoming goods, packing for deliveries, and conduct inventory counts.
• Import & Export: Maintain shipping records, prepare packing/shipping documents for inbound and outbound shipments and handle Letter of Credit negotiation and certificates of origin
• Others: Comply and adhere to regulatory and company policies