Customer Care Night Auditor
at Fluid Truck
Buenos Aires, Buenos Aires, Argentina -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 10 Jul, 2024 | USD 1075 Monthly | 11 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
CUSTOMER CARE NIGHT AUDITOR
Location: Buenos Aires, Argentina (remote) **Only BA residents may apply.
Shift: Sunday through Wednesday from 11 pm - 7 am BA time (GMT-3)
CUSTOMER CARE NIGHT AUDITOR
We are seeking a dedicated and customer-focused individual to join our Customer Care team. In this role, you will be responsible for providing exceptional customer service and support to our customers during the overnight hours.
ABOUT US
Fluid Truck helps businesses and individuals rent commercial vehicles at the tap of a button. Fluid Truck offers a wide array of trucks, vans, electric vehicles, and more through its mobile app and website 24/7, 365 days a year.
When you join the Fluid Truck team, you are joining a team that is consistently raising the bar for innovation and striving for new heights! Fluid Truck is #7 on Fast Company’s Most Innovative Companies in the World in transportation! We are also proud to be one of the fastest growing companies in North America according to Deloitte!
Responsibilities:
IN THIS ROLE, YOU WILL BE RESPONSIBLE FOR
Respond to customer inquiries and resolve issues promptly and effectively via phone and email.
Provide product information, pricing, and support to customers regarding our services.
Collaborate with other departments in order to meet customer needs and solve issues.
Adhere to company policies, procedures, and service standards to ensure consistency and quality of service delivery.
Maintain accurate records of customer interactions and transactions in the CRM system.
Night Auditors will also provide administrative support to our internal support teams when there are periods of downtime during their shift.
WHAT WILL MAKE YOU SUCCEED IN THIS ROLE:
Previous customer service experience if preferred
Must fluent in English with excellent verbal and written communication skills
Strong problem solving skills with a passion for providing customers with the best possible solution
Ability to deal with ambiguity and work independently in a fast paced environment
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Buenos Aires, Buenos Aires, Argentina
