Customer Care Officer - EDR
at Credit Corp Group Limited
Sydney, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 25 Aug, 2024 | Not Specified | 26 May, 2024 | 3 year(s) or above | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Responsibilities:
ABOUT YOUR NEW ROLE:
The successful candidate will be responsible for managing a portfolio of disputes to work towards fair, practical and timely resolution of complaints made to external bodies, including the Australian Financial Complaints Authority (AFCA) and the Office of the Australian Information Commission (OAIC).
In order to be successful in this role you will have:
- Law degree or equivalent (desirable)
- Minimum 3 years’ experience dealing within dispute resolution
- Exceptional written communication skills
- Knowledge of the Debt Collection Guidelines, National Credit Code, responsible lending obligations and the Privacy Act
- An ability to critically assess each complaint and make recommendations on systems or process improvement to prevent recurrence
- Available to work permanent full-time - Monday - Friday from 8:30 am to 5:00 p
REQUIREMENT SUMMARY
Min:3.0Max:8.0 year(s)
Financial Services
Accounts / Finance / Tax / CS / Audit
Finance
Graduate
Proficient
1
Sydney NSW, Australia
