Customer Credit Analyst (m/f)

at  Essity

CUSTOMER CREDIT ANALYST - FLUENT IN ENGLISH (M/F)

Are you a finance or aspirant professional with a passion for precision and an aptitude for problem-solving? We are looking for a detail-oriented and motivated future person to join our team in Lisbon as a Customer Credit Analyst.

EVEN IF NOT ALL OF THE FOLLOWING POINTS APPLY TO YOU, WE WOULD BE HAPPY TO GET TO KNOW YOU AND TALK ABOUT THE POSSIBILITY OF WORKING WITH YOU!

As a strong team player, your collaboration skills enhance effective communication within cross-functional and diverse teams. You seek out opportunities to improve processes and propose creative solutions to challenges. You readily embrace change, whether it’s adopting new systems or adjusting to evolving circumstances. You deliver work with meticulous attention to detail, ensuring both speed and excellence.

• Bachelor’s degree in Finance or equivalent;
• Experience in a credit management role in Accounts Receivable is an advantage;
• Minimum 2 years experience in Accounts Receivable, Finance, Controlling, or Accounts Payable;
• System/Tools experience in Office 365, Excel, Credit agency tools (such as Dun & Bradstreet);
• SAP (S4 Hana is a plus) or another ERP tool is desirable;
• Fluency in English (German is a plus), verbal and written.

ABOUT THE ROLE

As a Customer Credit Analyst, you’ll be at the heart of our financial operations, collaborating closely with our Credit and Accounts Receivable teams. Your mission? Ensuring accurate and efficient handling of customer credit across our East region operations.
We’re looking for people who embody our values and aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.

WHAT YOU WILL DO

• Analyze credit risk and identify issues and improvement areas related to customer credit settings.
• Recommend solutions to minimize financial risk while driving sales growth.
• Contribute to credit-related projects, challenge norms, and explore new opportunities.
• Ensure compliance to internal and external credit guidelines.
• Review and resolve credit inquiries in alignment with approval criteria.
• Collaborate with accounts receivable team to ensure actions relating to overdue payments are executed in line with customer credit directives
• Monitor KPIs and provide ad hoc reporting.
• Develop and deliver credit training for business counterparts to ensure appropriate involvement and understanding of credit management processes;
• Support that the organisation’s activities are conducted accurately, ethically, consistently, and according to relevant principles, regulations and standards.