Customer Engineer - SA

at  Manpower

BASIC QUALIFICATIONS:

• Must have PC hardware and software repair experience
• Electro-mechanical device repair and aptitude an advantage
• Previous experience with ATM and or SelfServ Checkout repair a strong advantage
• Network experience also an advantage

KEY RESPONSIBILITIES:

• Diagnosing and repairing equipment which may include ATM’s Self-checkout systems, POS Terminals and Networking equipment
• Parts Management and organisation
• Continuous training online and face-to-face
• Work Autonomously in the field and office
• Responding to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower

TO BE SUCCESSFUL FOR THIS ROLE, YOU MUST HAVE:

• Willing to travel and complete service calls as required throughout the State
• Able to work autonomously, professionally and be an excellent communicator
• Valid Driver’s license
• Strong Customer service skills
• A minimum 2 years’ experience with electro mechanical equipment
• High attention to detail