Customer Experience Expert
at OBrien Glass Industries Limited
PMN2, New South Wales, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 10 Jul, 2024 | USD 28 Hourly | 10 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
THEN THIS IS THE POSITION FOR YOU!
Our Customer Service Team is the first point of contact to our AutoGlass customers.
Our Port Macquarie Service Centre are looking for an experience Customer Experience Expert with Administration experience to start ASAP and be able to hit the ground running!
- Pay: $28.64ph
- Monday - Friday 10.00am - 3.00pm
(Must be flexible on days and hours as they could change depending on workload)
- Perm Part Time role
- Fixed Term 6 months (maternity leave cover)
- 25hrs per week
Responsibilities:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Answering customer inquiries via telephone, email, and in-person.
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Port Macquarie NSW 2444, Australia
