Customer Experience Expert
at OBrien Glass Industries Limited
Brooklyn VIC 3012, Victoria, Australia -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 18 Jul, 2024 | USD 28 Hourly | 19 Apr, 2024 | N/A | Good communication skills | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Our Customer Service and Administration Team is the first point of contact to our AutoGlass customers.
Our Brooklyn Service Centre are looking for an experienced Customer Service Expert with Administration experience to start ASAP and be able to hit the ground running!
- Monday - Friday 8.00am - 4.00pm
- May be required to work some Saturdays
- $28.64ph
Responsibilities:
- Face to Face customer service
- Greeting customers and visitors at reception with a positive, helpful attitude.
- Ensuring our customers have the best experience within the Branch
- Answering customer inquiries via telephone, email, and in-person.
- Provide support to the manager and the running of daily operations
- Effectively keeping customers updated on delivery lead times
- Undertake repair inspections on vehicles
- Explore customer needs and educate on our full scope of services
- Issue invoices and raise job authorities as required
- Scheduling repair bookings
- Source suitable resolutions to customer concerns and follow up customer queries
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Outsourcing/Offshoring
Sales / BD
Customer Service
Graduate
Proficient
1
Brooklyn VIC 3012, Australia
