Customer Identity & Access Management Expert

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position

• You will architect and implement CIAM solutions using SAP CDC to manage customer identities and access in order to ensure the integration of CIAM solutions with various applications and services.
• You are required to oversee the day-to-day operations of the CIAM systems, ensuring high availability and performance, while managing and troubleshooting issues related to customer identity and access management.
• You are contributing to the development of cross-functional project plans and adapting them within an international and agile organization. In this context, you are responsible for managing the project budget and creating time and resource plans.
• You are responsible to develop and enforce security policies to protect customers data and ensure compliance with pertinent data privacy regulations like CCPA and GDPR, among others.
• To work closely with cross-functional teams, including IT, security, product development, and customer support in providing expertise guidance on CIAM best practices and SAP CDC functionalities
• Continuously improve CIAM processes and solutions to enhance customer experience and stay updated with the latest trends and technologies in CIAM and identity management