Customer Insights Specialist

at  QBE Insurance

Sydney, New South Wales, Australia -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Aug, 2024Not Specified18 May, 2024N/AWellbeing,DadsNoNo
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Description:

Responsibilities:

  • Support senior members of the team to manage various research projects/programs including Strategic Ad Hoc Research Projects, Voice of Customer Programs, Syndicated Research Studies, Brand Health and Communication Trackers.
  • Preparation of insights briefs from stakeholder requirements and undertake quantitative and/or qualitative research if required (end to end management).
  • Analyse and synthesis of data from multiple sources to develop actionable insights based on business issues/opportunities at hand.
  • Support business decision making, strategy development and tactical delivery.
  • Provide support to executive reporting including Board updates and KPIs tracking for Leadership Teams.
  • Assist in the management of research suppliers through regular contact and guidance on projects.
  • Conduct insights to action workshops to help facilitate action and business planning activities


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

HR / Administration / IR

Information Technology

Graduate

Proficient

1

Sydney NSW, Australia