Customer Liaison Administrator

at  Time Personnel

JOB OVERVIEW

• Date Posted: Posted 5 days ago
• Location: Bellville, Western Cape
• Job Title: Customer Liaison Administrator
• Education Level: High School / Matric
• Job Level: Intermediate
• Minimum Experience: 3 - 5 Years

REQUIREMENTS:

• Matric, relevant qualification advantageous
• Good Ms Office skills, especially Outlook, Excel, and Ms Word (good working knowledge)
• Be tech savvy, be familiar with Facebook, LinkedIn, Google searching
• Need to be methodical in their work approach
• Can communicate to customers and management effectively and clearly
• Communicate in a professional manner
• Have a ‘can do’ approach
• Someone who can cope in a challenging environment

• Email proposals send to contact lists from LinkedIn, Facebook, and other platforms
• Follow up on email sends within one week with telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when required
• Daily follow up previous day’s LinkedIn newly accepted invites with an email and telephone call
• Social Media Adverts – Facebook, Linked and other platforms daily. A minimum amount adverts to be placed daily will apply.
• Assisting with daily quotes for medical aid clients and private clients, and general customer liaison
• Action specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
• Assist with the daily logistical arrangements for rental and sales transactions to the installation teams countrywide
• Managing the administrative requirements of orders
• Assist with all Medical Aid scheme billing monthly
• Customer and office liaison during the ordering, delivery and/or installation process
• Keeping a quote register/list that needs to be checked weekly and followed up on
• Maintain a list of all Agents’ activities on a weekly and monthly basis, where they have marketed and to whom