Customer Liaison Officer
at TLI Group Ltd
Cork, County Cork, Ireland -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 30 Jul, 2024 | Not Specified | 02 May, 2024 | N/A | Outlook,Flexible Approach,Customer Engagement,Software,Excel,Working Environment | No | No |
Required Visa Status:
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Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
QUALIFICATIONS AND SKILLS
- Qualifications and Skills
- Driving License – Full Irish
- Previous Experience in a relevant field – Administration, Customer Services, Sales or equivalent.
- First Aid
- Proficient use and knowledge of software such as MS Word, Excel, Outlook
- Customer Engagement
- Ability to assist in managing multiple assignments simultaneously, within an energetic and innovative working environment;
- Commercially aware and open minded
- Committed to TLI Company Mission, Vision and Values and Business Objectives
- Positive and flexible approach
- Professional
- Honesty and Integrity
- Demonstrate strong attention to detail, and an enthusiastic and helpful “can do” attitude
How To Apply:
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Responsibilities:
KEY RESPONSIBILITIES
- Engage with the operation to identify customer who have not yet set appointments for SMART Meter installations.
- Contact customers via appropriate means to establish the correct customer and identify their requirements.
- Make 3 visits minimum to the customers location to engage (Morning, Afternoon and PM).
- Meet customers and provide advice on the SMART Metering programme with the intention of setting and installation appointment.
- Record all interaction on the hand-held devices and feedback to the wider team.
- Understand concerns from the clients and work through a suitable response.
- Assist in setting up processes and procedures with the team.
ABOUT THE ROLE
TLI Group are accepting applications for Customer Liaison Officer to join our Smart Metering Department.
Package:
Competitive rates of pay.
22 Days annual leave.
Sick pay after completion of probation.
Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development.
Opportunity to progress your career within a growing company.
Voluntary Pension available on completion of probation.
Employee membership for our LAYA EAP Programme - 24/7 Mental Wellbeing Support & Employee Assistance Programme.
Health Insurance Discount.
Death In Service Payment.
Standard industry training provided.
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Cork, County Cork, Ireland