Customer Order Administrator
at Emerson
Kuwait, العاصمة, Kuwait -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 27 May, 2024 | Not Specified | 02 Mar, 2024 | 2 year(s) or above | Good communication skills | No | No |
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Description:
JOB SUMMARY
Emerson has boldly transformed to bring value for our customers and shareholders with our energized focus on our core business platform — Automation Solutions. We can confront the challenges of an increasingly complex and unpredictable marketplace from a position of strength, driving near- and long-term value as a trusted partner for our customers. As Order Administrator, you will be responsible for a broad variety of administrative and business support related tasks, working closely with Sales and reporting to the Customer Care Manager.
BASIC QUALIFICATIONS
- Graduate in any discipline with minimum 2 years’ experience in Customer Relationship.
- Motivated & effective in Quick Actions
- Prior experience in using ERP system.
- MS Office Skills
ADDITIONAL QUALIFICATIONS
- Problem Solving Capabilities
- Ability to work under pressure
- Team leader
Responsibilities:
- Responsible for order entry execution cycle, sorting technical clarifications on order ensuring that the clean order proceeds into manufacturing.
- To be in charge of the order & Shipment Status issues – ensuring that Factory shipments scheduled as per sales POR are on time & shipment status are updated on a weekly basis.
- To track requests, document history and manage status of orders & shipments.
- To ensure that all order specific constraints & achievements are closed for timely & accurate invoicing.
- To ensure adherence to local & international Company trade compliance procedures in connection with all transactions and business practices.
- To respond to customer enquiries received by telephone or e-mail.
- To have continuous active coordination with Factories for on time shipments & critical issue of overdue & top priority orders for timely& clean execution.
- To facilitate contract review and approval process for quotes and orders in collaboration with the sales and legal team.
- To have the under general direction, monitor all global order backlog for potential problems where the order fulfilment flow could stall and work with the proper personnel to resolve those problems.
- To liaise with Finance to resolve any invoice discrepancies and help reduce the company DSO levels
- To provide contract management on all orders by ensuring commercial terms & conditions (such as payment terms, Incoterms) are with company standards.
- To fulfil any other reasonable duties as required.
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Logistics/Procurement
Purchase / Logistics / Supply Chain
Logistics
Graduate
Customer relationship
Proficient
1
Kuwait, Kuwait